Sell in more places without running more spreadsheets
Retailers here sell through their own store, Amazon.sa, Noon, social channels and physical branches at the same time. We connect those channels to one stock count, one order flow and one customer record.
What gets in the way
Stock that disagrees with itself
The store, the marketplaces and the branches each show a different count, so items oversell on a busy weekend and refunds follow.
Order questions flooding WhatsApp
Messages asking where an order is arrive at all hours and pull staff away from packing, while the answer already sits in the courier's tracking system.
Buyers lost at the payment step
A checkout without mada, Apple Pay, STC Pay or pay-later options such as Tabby and Tamara sends shoppers back to a competitor at the last click.
Invoices that must follow tax rules
Every sale needs a VAT invoice, and in Saudi Arabia an e-invoice in the national format, created from the order rather than typed up afterward.
Where we usually start
- Salla and Zid storesStores on Salla or Zid set up with local payments, shipping rules and a theme that matches your brand on mobile.
- Amazon.sa and Noon setupListings on Amazon.sa and Noon with content, pricing and stock kept in line with your own store.
- AI agents for WhatsAppAn assistant that reads live order and courier status, answers in the customer's language and passes returns to your team.
- APIs and integrationsStore, ERP, courier and e-invoicing connections, so an order creates its shipment and its tax invoice without re-keying.
- Conversion optimizationA review of the path from product page to payment, with tests on the steps where shoppers leave.
- Social media adsCampaigns on Snapchat, TikTok, Instagram and Meta tied to catalogue feeds and measured against orders, not clicks.
Questions we are often asked
Should we sell on our own store or on marketplaces?
Usually both, for different reasons. Marketplaces bring buyers who already search there, while your own store keeps the margin and the customer relationship. We help you decide which products go where and keep stock in sync across them.
Can a WhatsApp assistant check real order status?
Yes, once it is connected to your store and to courier accounts such as Aramex or SMSA. It reads the live status, replies in the customer's language and hands returns or complaints to a person.
Can you move our store to a different platform?
Yes. We migrate products, customers, order history and URLs, set up redirects so search rankings carry over, and test checkout on a staging copy before the switch.
Do you handle e-invoicing for online orders?
We connect your store or ERP to an e-invoicing service so an invoice is generated from each order in the required format. Your accountant or tax adviser confirms the compliance settings for your business.
Tell us what you want to build, fix or grow
We reply within one working day with questions or a short plan.