Buy maintenance hours and send us your list

Fixes, updates and small changes by the same engineers who maintain software used on more than 300,000 websites. Buy a pack once, or keep a few hours every month.

Hour packs

Pay once, use the hours when you need them.

  • 5 hour pack

    $250

    5 hours, $50 per hour

    For a handful of fixes or a small change.

    Buy hours
  • 20 hour pack

    $900

    20 hours, $45 per hour

    For a larger piece of work spread over a few weeks.

    Buy hours

Monthly plans

A set number of hours every month for ongoing care.

  • Care 4

    $190/ month

    4 hours every month, $48 per hour

    Updates, backups checked and small fixes.

    Subscribe
  • Care 16

    $680/ month

    16 hours every month, $43 per hour

    A steady stream of new features and fixes.

    Subscribe

What the hours cover

  • Software and plugin updates, tested first
  • Bug fixes and small layout changes
  • Content and page updates
  • Speed and security checks
  • Small new features
  • Help with hosting, email and DNS settings

Terms in plain words

  • Pack hours stay valid for six months from purchase.
  • Monthly plans renew each month and can be cancelled before the next renewal.
  • Unused monthly hours carry over for three months.

How it works

  1. 1

    Choose and pay

    Pick a pack or a monthly plan and pay by card on a secure checkout.

  2. 2

    Send us access

    We email you within one working day to collect access and your first list of tasks.

  3. 3

    We work and log

    Each task is done on a staging copy first where possible, and logged against your hours.

  4. 4

    You see the balance

    You receive a summary of the work done and the hours remaining.

Questions we are often asked

Which websites can you work on?

Most websites built on WordPress, WooCommerce, Shopify, Salla, Zid and common frameworks. If we cannot help with your setup, we tell you before any hours are used.

What happens if a task needs more hours than I have?

We estimate first. If a task would go over your balance, we ask before starting, and you can top up with another pack.

Is this the same as a support agreement?

No. Hours are for planned work at your request. A support agreement adds monitoring, agreed response times and a named contact. You can combine both.

Can I get an invoice for my company?

Yes. The checkout issues a receipt, and we can send an invoice with your company details on request.

Talk to us